Have a question? You’re not alone. Below, we cover many of the things pet parents ask us most.
Our veterinarians focus on caring for cats and dogs to provide high-quality, personalized care for these species.
Yes, we offer same-day visits whenever possible for urgent concerns. Call us and we’ll help you decide how quickly your pet should be seen.
You can apply online through CareCredit’s website, or our team can help guide you through the application process during your visit.
CareCredit may be used for a wide range of veterinary services, including wellness care, diagnostics, surgery, dental procedures, and ongoing treatments.
Yes. CareCredit is also accepted by many human healthcare providers, including dental, vision, and medical offices.
No, Pawlicy Advisor is completely free for pet owners to use.
Most plans reimburse you after you’ve paid for your pet’s care and submitted a claim, though coverage and timelines vary by provider.
Enrolling earlier often provides the most comprehensive coverage and helps avoid exclusions related to pre-existing conditions.
Most adult pets benefit from annual exams, while younger and senior pets need to be seen more often. These checkups allow us to monitor trends and catch changes early. More frequent visits may be recommended for pets with ongoing health conditions.
We perform a full physical exam, review your pet’s history, and discuss any changes you’ve noticed at home. Depending on your pet’s needs, we may recommend vaccines, lab work, or preventive care.
Not always. Some vaccines are given annually, while others may last longer and can be monitored with titer testing. We customize vaccine schedules based on your pet’s risk level and lifestyle.
Many diseases develop silently before symptoms appear. Screening tests allow us to detect early changes in organ function, metabolism, or infection. Catching these issues early often leads to simpler, more effective treatment.
Yes. Pets are very good at hiding discomfort, and many conditions progress without obvious signs. Regular exams help ensure everything is truly normal, not just appearing that way.
We don’t recommend surgery lightly. You’ll receive a clear explanation of the condition, what could happen without intervention, and all available options.
Yes. You’ll leave with straightforward, easy-to-follow instructions covering medications, activity restrictions, and what to watch for. If anything feels unclear, we’re always available to help.
Recovery depends on the type of surgery. Soft tissue procedures may take 10–14 days, while orthopedic surgeries can require several weeks. We’ll guide you through every step of the aftercare process.
Recovery depends on the procedure and your pet’s health, but we’ll give you a realistic timeline before you leave. Some pets return to normal quickly, while others need a bit more time and restricted activity.
Mild swelling or low energy can be normal at first, but signs like excessive redness, discharge, or loss of appetite should be checked. When in doubt, it’s always best to reach out so we can guide you.
Most pets hide dental pain very well. Just because your pet is eating doesn’t mean their mouth is healthy. Pets will chew on one side, eat slower, or adjust how they eat to avoid pain. By the time they stop eating, the issue is often advanced and painful. Early intervention = less suffering and fewer extractions.
We recommend annual dental exams and cleanings for most pets. Some breeds (like Yorkies, Chihuahuas, Bulldogs, and other small or flat-faced breeds) may need cleanings every 6–12 months due to their predisposition to dental disease.
Absolutely. Over 60% of dental disease is hidden below the gumline. Digital dental X-rays allow us to detect tooth root infections, bone loss, abscesses, and more — problems you simply can’t see on the surface.
Dental costs vary based on your pet’s needs, but we’re transparent every step of the way. We’ll give you a personalized estimate after examining your pet. Our team is also happy to discuss payment options and how to prioritize your pet’s care responsibly.
Integrative therapies are commonly used for arthritis, joint injuries, mobility issues, and chronic pain. They can also help manage neurologic conditions, allergies, gastrointestinal issues, and much more.
Yes, acupuncture is considered very safe when performed by trained veterinarians. Most pets tolerate it well, and many become relaxed during treatment. It’s a gentle, low-risk option for managing pain and improving function.
PRP therapy uses a small sample of your pet’s blood, which is processed to concentrate healing components. These platelets are then injected into the affected area to promote repair and reduce inflammation.
Some pets show improvement within days, while others experience gradual changes over several weeks. The timeline depends on the condition being treated and the therapy used.
In some cases, they can reduce the need for more invasive treatments. In others, they work alongside traditional care to improve outcomes. We’ll help you decide what approach makes the most sense for your pet.